Salesforce
Salesforce unites sales, service, marketing, commerce, and IT teams with a single, shared view of customer information, helping them grow relationships with customers and employees alike.
Salesforce Cloud Services:
✅ Sales Cloud: It is one of the most essential and popular products of Salesforce. It is a CRM platform that allows to manage company's sales, marketing, and customer support aspects. Sales Cloud gives the status of the lead that will be helpful for sales executives.
✅ Marketing Cloud: Marketing is crucial when it comes to running a business. Marketing cloud lets run campaigns, manage emails, messages, social media, content management, data analytics, etc., with the help of a tracking system.
✅ Analytics Cloud: This enables users to create a highly visually appealing dashboard of the available data. By doing so, get an in-depth understanding and analyze the trends, business, and more.
✅ IoT Cloud: Salesforce IoT cloud is used when company needs to handle the Internet of Things (IoT) data. This platform can take vast volumes of data generated by various IoT devices; following this, get real-time responses.
✅ Salesforce App Cloud: This service develop custom apps that will run on the Salesforce platform.
✅ Salesforce Service Cloud: Salesforce also helps serve customers. This is a service platform for organization’s support team. It provides features like case tracking and social networking plug-in.
On average, customers achieve:
Decrease in IT Costs
Faster Insights
Customers meet or exceed their ROI goals
Benefits of Salesforce
Increased Revenue
Salesforce helps in sorting through data and saves time spent on administrative work and help building customer relationships, make connections, and grow profits. Salesforce takes over administrative duties and more, clients will have more time to devote to the business, which means more money in the long run.
Better Time Management
Time management is a huge benefit of Salesforce, comprehensive customer information and useful planning resources, Salesforce everything in one place. No more time wasted searching through logs and files for important info.
Greater Customer Satisfaction
Clients can serve customers better by having quicker access to their information, accounts, purchase history, and preferences.
This Salesforce benefit not only improves relationship customers – it sets up for new customers too.
