CLIENTS
PROJECTS
CUSTOMER SATISFACTION
The most awesome and complete features to meet all your needs!
Customer Interaction Services
We cover a business’s voicemail services, appointment schedules, email services, marketing program, telemarketing, surveys, payment processing, order processing, quality assurance, customer support, warranty administration, and other customer feedback.
Back-Office Transactions
Includes check, credit, and debit card processing; collection; receivables; direct and indirect procurement; transportation administration; logistics and dispatch; and warehouse management.
IT And Software Operations
These technical support functions include application development and testing, implementation services, and IT helpdesk. For example, manual data entry can be replaced with automated data capture, increasing data intake and reducing cycle time.
Finance And Accounting Services
These functions include billing services, accounts payable, receivables, general accounting, auditing, and regulatory compliance.
Human Resource Services
BPOs can help address workforce challenges. They can also cover payroll services, healthcare administration, hiring and recruitment, workforce training, insurance processing, and retirement benefits.
Knowledge Services
These higher-level processes may include data analytics, data mining, data and knowledge management, and internet and web research, as well as developing an information governance program and providing the voice of customer feedback.
Our strategic IT consulting are helping our clients automate and digitalise operations, optimise the software portfolio, and implement the latest technologies with expertise in Digital, Engineering and Cloud across the globe. We offer full life-cycle consulting, software development, project management, testing, and implementation/rollout services.
Our Core Principles for The Development Process:
✔ Satisfy clients through early and continuous delivery of valuable work.
✔ Break big work down into smaller tasks that can be completed quickly.
✔ Recognize that the best work emerges from self-organized teams.
✔ Provide motivated individuals with the environment and support they need and trust them to get the job done.
✔ Create processes that promote sustainable efforts.
✔ Maintain a constant pace for completed work.
✔ Welcome changing requirements, even late in a project.
✔ Assemble the project team and business owners on a daily basis throughout the project.
✔ Have the team reflect at regular intervals on how to become more effective, then tune and adjust behavior accordingly.
✔ Measure progress by the amount of completed work.
✔ Continually seek excellence .
✔ Harness change for a competitive advantage
We provide comprehensive services to support businesses by leveraging strategy to drive people, process, information and technology considerations. We help our clients adapt to market dynamics and continue to compete no matter the threats. Tools to enable optimal remote work can help minimize or prevent disruption in the operations.
We meet our clients wherever they are on their transformation journey to develop strategies and innovative solutions, align their workforce with organizational objectives, leverage technologies and improve operational efficiencies, enabling them to build a strong foundation for sustainable growth.
We are Specialists in:
✔ International Business.
✔ Change Management.
✔ Marketing Consulting.
✔ Online Business Consulting.
✔ Startup Consulting.
✔ Product Design.
Staffing team are experts on the work opportunities in their areas and make it their goal to fill open positions with the right candidates. We perform an extensive interview process and background check for each candidate on staff. When a resource is not available on staff, we source the candidates that match the customer’s resource needs and manage the entire process saving the customer time, money and energy. We are able to source nationally and globally.
Contract
Our temporary staffing service allows customers to remain flexible with budget requirements for short and long term positions.
Contract to Permanent
This service options allows customers to hold off hiring decisions till the trial period is complete and employee skills, quality and fit have been evaluated.
Permanent
This service is offered for customers that need employees on their payroll immediately, especially in positions where suitable candidates are scarce.